Chelsea Reeverts, a newly engaged and otherwise healthy young woman, was in for a shock when she was diagnosed with multiple sclerosis (MS).
“I had a lot of questions,” said Reeverts, a Kaiser Permanente member living in Colorado. She didn’t know much about MS, how she would overcome this new challenge in her life, or how it would affect her and her fiancé’s plans to start a family. All she knew was it would require medication.
Reeverts’ physician told her she’d ask Nikki Hahn, PharmD, one of the neurology department’s clinical pharmacy specialists to follow up with her on how to manage this disease through her new medications.
“My expectation was someone was going to call me about medicine and tell me what that medication would do, and that’s it,” said Reeverts. “I spent an hour on the phone with [the clinical pharmacy specialist]. That phone call was life-changing.”
Having that conversation with Hahn helped determine which medication was best for Reeverts and her life goals.
The clinical pharmacy specialist is an important resource for members to manage their health. Clinical pharmacy specialists, such as Hahn, support the department’s doctors, nurses and their patients with medication information, counseling and monitoring. There are a vast number of medication options and this can be confusing for the patient and their care team. That’s one reason Hahn’s role is so important.
“’What medications are right for me?’ ‘What are the pros and cons of this one versus that one?’ — These are some of the questions patients pose,” said Hahn. “It’s a balance between appropriately treating her disease and keeping in mind her life plans.”
Reeverts is grateful for the care she received from Hahn and her Kaiser Permanente care team.
“I feel like I have a partner in this,” she said.