“Thank you Sandra for saving my life,” began the letter from a grateful patient. Sandra Orozco’s life-saving mission began with a simple request from her patient: “Can you tell me how much I weighed last time I was in?”
“No,” Sandra told the surprised woman. “But I’ll make you a deal,” she said with a grin. “I’ll tell you if you get a mammogram.” Sandra had long been urging her patient to have a mammogram and she’d always refused.
So Sandra thought she’d try another angle — a friendly bribe. Charmed by Sandra’s big smile and light-hearted approach, her patient simply couldn’t refuse. Not wanting to give her patient a chance to change her mind, Sandra quickly scheduled her mammogram and, this time, she went.
The results indicated she had breast cancer, detected in plenty of time for successful treatment, thanks to Sandra’s persistence and slightly unconventional way of nudging a patient toward a lifesaving screening.